Charting
A Difficult Growth Path
Norwalk-based
Webloyalty.com Inc., winner of the Deloitte
Connecticut Technology Fast 50 award, is launching
new services and expanding across new markets
while battling a class action lawsuit for alleged
coupon fraud.
By Sujata Srinivasan
Richard
Fernandes, the Harvard and Princeton educated
CEO of Norwalk-based Webloyalty.com Inc., should
be downing a glass of champagne or two. His
is the only company in the 10-year history of
the annual Deloitte Connecticut Technology Fast
50 awards to have made it to the number one
spot two years in a row. A provider of online
affinity services that supplies 1.8 million
subscribers with reward and discount programs,
Webloyalty’s growth trajectory between
2001 and 2005 is simply astounding: the company
posted a 15,151 percent growth in revenue at
$109 million during the period.
In contrast, the top 10 companies on Deloitte’s
list posted an average growth of 867 percent
between 2001 and 2005, while the average growth
for all Technology Fast 50 companies was 51
percent. According to Alex Discepolo, a director
with Deloitte Tax LLP in Hartford, Webloyalty
was selected not only on the basis of revenue,
but for its ability to post sustained growth.
Technology Fast 50 entrants must have achieved
operating revenues of at least $50,000 in 2001
and $5 million in 2005, and must own proprietary
technology or proprietary intellectual property.
“Sustained growth in revenue is a significant
accomplishment,” says Discepolo. “The
key here is if you’re a start-up company
and you have a significant increase in revenue,
and if the percentage growth over a much larger
period of time is still being maintained—that’s
what makes a company keep coming back [as a
winner.]”
But the champagne in the glass is not quite
as bubbly. In fact, it has every possibility
of getting as flat as champagne can get. In
September of this year, Lerach Coughlin, a law
firm based in San Diego, filed a class action
lawsuit in a U.S. District Court in Massachusetts
on behalf of the victims of an alleged “coupon
click fraud” scheme on the Internet.
In an interview with Connecticut Business Magazine,
over a lunch of salmon and salad at Carbone’s
in Hartford, Fernandes for the first time discussed
in detail the implications of the lawsuit and
his outlook for the company.
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